Privacy policy

Privacy Policy

Last updated: October 2026

Rackside ("we", "us") is operated by GD Digital Media LLC, 930 Washington Avenue, Suite 210-112, Miami Beach, FL 33139. This policy explains what personal information we collect when you visit racksidemahjong.com or buy from us, and how we use it.

Information we collect
- Information you give us: name, email address, billing and shipping address, phone number (optional), and messages you send us.
- Order information: products purchased, order amounts and order history.
- Payment information: payments are processed securely by Shopify Payments and PayPal. We never see or store your full card number.
- Device and usage information: IP address, browser, device type, pages visited and actions on our site, collected through cookies and similar technologies.

How we use your information
- To process your order and deliver your digital products and physical items.
- To give you access to your lessons and send you account emails.
- To answer your questions and provide customer support.
- To send you emails about our products, if you subscribe. You can unsubscribe at any time with the link in every email.
- To measure and improve our website and our advertising.
- To prevent fraud and comply with the law.

Service providers we use
We share information only with the companies that help us run our store, such as: Shopify (store, checkout and email), Shopify Payments and PayPal (payments), Tevello (course access), Zipify (order offers), Judge.me (product reviews), and Meta (Facebook and Instagram advertising, including the Meta Pixel and Conversions API). These providers may only use your information to provide their services to us.

Advertising and your choices
We use the Meta Pixel and similar technologies to show you relevant ads and to measure them. Under some US state laws this may be considered "selling" or "sharing" personal information for targeted advertising. You can opt out at any time through the "Your privacy choices" link at the bottom of our website. We also honor Global Privacy Control signals where required by law.

Your rights
Depending on where you live (for example California, Colorado, Connecticut, Virginia, other US states, or the European Union), you may have the right to access, correct, delete or receive a copy of your personal information, and to opt out of targeted advertising. To make a request, email info@racksidemahjong.com. We will not discriminate against you for exercising your rights.

How long we keep information
We keep order information as long as needed for our records, tax and legal obligations. We keep marketing information until you unsubscribe or ask us to delete it.

Children
Our website is not directed to children under 13, and we do not knowingly collect their personal information.

Changes
We may update this policy from time to time. The latest version will always be on this page.

Contact
Questions about your privacy? Email info@racksidemahjong.com or write to GD Digital Media LLC, 930 Washington Avenue, Suite 210-112, Miami Beach, FL 33139.